We provide warranty service during the established warranty periods with a complete set - the presence of a correctly completed warranty card, seals or stickers, as well as original packaging..
Warranty service includes the elimination of defects or faults in the goods caused by manufacturing defects or arising before the transfer of the goods to the buyer. If it is impossible to eliminate defects or malfunctions, a warranty exchange of goods is made.
Reception for a guarantee exchange is made by means of forwarding the courier service NovaPoshta. The data for shipment is indicated in the warranty card.
If it is necessary to check the quality of the goods, diagnostics can be carried out, during which the fact of compliance with the operating conditions and warranty conditions, as well as establishing the authenticity of the facts set forth in the Application is established. The maximum period for checking the quality of goods in accordance with clause 6 of article 8 of the Law of Ukraine "On Protection of Consumer Rights" is 14 days.
For warranty exchange, we accept goods purchased only on our website. Or with our warranty card. Under the guarantee of the goods purchased from our partners (without our war. card), please contact the store where you purchased the goods.